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Writer's pictureKoorosh Nejad

Hearing aid customer support and How-to-Videos in the UK

Updated: Nov 11

We sent a circular on how-to-videos for different hearing aids in the UK. I thought it would be beneficial to consolidate some support links and contacts on this post which can be used by hearing aid users when and if needed. Please note that we have a dedicated support page per manufacturer with links to their contacts, documentation and how-to-videos that you can browse: www.HearingNow.co.uk/support



Hearing aids support UK - HearingNow

Please note that hearing aid manufacturers work on a business-to-business (b2b) model, meaning they often only support audiologists and the audiologists will be the ones who support the patients. Therefore if you have a problem with your hearing aids the first line of support will be the audiologist or the hearing care professional who you have purchased the hearing aids from.


Hearing aids repair and reprogramming

If you need repair with your hearing aids or if they need reprogramming please use the following links for more information:







Free telecare consultation

If you are new to the world of hearing aids and need support with a consultation to discuss, compare and decide the model and type of hearing aids that would work best for you please use our free online telecare for consultations.






Phonak hearing aids on sales with 5 years warranty on HearingNow


Signia hearing aids on sales with 5 years warranty on HearingNow

Resound GN hearing aids on sales with 5 years warranty on HearingNow

Resound UK helpline: 01869352800 



Starkey hearing aids on sales with 5 years warranty on HearingNow

Starkey UK helpline: 08000420000



Widex hearing aids on sales with 5 years warranty on HearingNow

Widex how-to-videos (not available yet)


Rexton hearing aids on sales with 5 years warranty on HearingNow


Oticon hearing aids on sales with 5 years warranty on HearingNow

Oticon UK helpline: 01698 283363






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