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How to route all phone calls to your Phonak hearing aids?

Writer's picture: Koorosh NejadKoorosh Nejad

We increasingly enjoy Bluetooth connectivity with our hearing aids, isn't it? If you struggle with why your phone calls don't automatically route from your iPhone to your Phonak hearing aids, read this article.



How to rout all phone calls to your Phonak hearing aids?

Here are the areas that you need to check to make sure when you receive a new Phonak call the sound routes to your Phonak hearing aids automatically:

  1. Make sure that your Phonak hearing aids are paired with your iPhone

  2. Make sure that you see 3 lines of Connected Phonak under your Settings> Bluetooth

  3. Set: Settings > Accessibility > Hearing Devices > Audio Routing > Always Hearing Devices (Tip: do the same for Media)

  4. Set: Setting > Accessibility > Touch > Call Audio Routing > Bluetooth Headset



Note: The above technique might work for other hearing aids connected to an iPhone.




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