We provide service and repair of Signia, Oticon, Phonak, Resound GN, Rexton, Widex and Starkey hearing aids. The repair will be done by the respective manufacturer in their lab in the UK.
Repair and service of hearing aids
- Ship your hearing aids to our clinic (instructions below)
- The hearing aids will be sent to their respective manufacturer for repair
- Your hearing aids will be shipped back to you
- You will receive the repair report from the manufacturer's lab
- You may receive a repair warranty provided by the manufacturer (if available)
- Turnaround time: 10-14 working days
Please note
Manufacturers will not accept hearing aids that are physically damaged or broken in pieces.
Most manufacturers do not accept hearing aids with technology older than 5 to 7 years old. Please use the form on this page for a free consultation before paying for this service. Please send us the name, brand, year purchased, serial number and as much information as you have.
- The shipping cost of the aids back to you is included in the price (UK only).
- The shipping cost of orders to International destinations will be flat £75 in addition to the service fees. We use DHL for International shipments.
- This service is not available for NHS hearing aids.
Important notice
We make sure to save a copy of the settings of your hearing aids before forwarding them to the manufacturer for repair so that if the faulty electronics have to be replaced we can restore your settings when we receive them back. If your hearing aid has no output we cannot save a copy of the settings and the manufacturer has to replace all electronics. In such a scenario, your settings and prescription will be lost. We can do programming for you if you send us a copy of your latest hearing test free of charge, however, our best advice is to attend one of our clinics in London or a local audiologist for a hearing test and fitting. Please get in touch with us if you have any questions prior to booking this service.
How to proceed:
a. Pay for the service
b. Send your hearing aids along with a full description of the fault or problem via registered Royal Mail to our clinic at the following address
c. Share with us the tracking number of the shipment
Our clinic's address:
HearingNow (hearing aid repair)
417 Lordship Lane
Lordship Lane Surgery
SE22 8JN, London
United Kingdom
More information on repair, service and reprogramming of hearing aids: Hearing aids repair and service
Reviews
My aids are 7 years old and still sounding awesome, needed a service as one started sounding low and the other one with a constant noise. They are out of warranty so I got them repaired in here with hearing now. Received them back they sound sharp and cost me a fraction of a new pair. This repair of hearing aids services in London is highly recommended. Thank you Nejad.
A blessing to have a hearing aids repair ship in Dulwich. fair price and speedy job.
My thanks to Koorosh for getting my Oticon Real fixed under warranty. I didn't have to do any of the process other than telling Koorosh that there was a problem and posting them to Hearing Now. Oticon replaced the 'engine' in one of the HAs checked all was correct and sent them back via Koorosh.
I am very pleased to have everything working correctly.
I send my hearing aids to their clinic in London and received it by mail, both my Signia hearing aids were serviced and work like new. I cannot thank HearingNow more for this repair done on my hearing aids.
I am a pensioner and long term user of hearing aids. My in the ear GN hearing aids started working intermittently until one side went off dead. I searched online for a hearing aid repair close by in south London and I found Nejad which was just a bus ride away from where I live. Luckily resound gn accepted to repair my hearing aids with a small money as I was not prepared to buy a new pair of hearing aids. I am very pleased and happy with the communication and the service I experienced.