We provide repair services for Signia, Oticon, Bernafon, Unitron, Phonak, Resound GN, Rexton, Widex and Starkey hearing aids. This is a service for you if:
- Your hearing aids are out of warranty and they need service and repair,
- You inherited hearing aids and they need hearing aid service and repair,
- You bought second-hand hearing aids and they need repair.
How this will be done:
- All the repairs and service will be done by the manufacturer of your hearing aids in the UK
- In the event that the manufacturer replaces the aid or the inside electronics the prescription and the settings of the hearing aid may be deleted. In such an event, you'll need to visit a local audiologist for reprogramming of your aids after the repair. if you provide your latest hearing test results we could program them on a first-fit basis at no extra cost.
Have questions:
- Please send us your latest hearing test results using the form on this page, or to info@HearingNow.co.uk for a free preliminary consultation
Aftercare
From the date you receive your hearing aids, you will have 4 weeks of free online support through our telecare system.
Please note
We cannot service or repair NHS hearing aids; please contact the supplier who provided you with the NHS hearing aids for service and repair.
Specsavers Advance hearing aids can only be repaired by Specsavers.
The shipping cost of orders to International destinations will be flat £75 in addition to the service fees. We use DHL for International shipments.
- If you need a different power or wire length for your hearing aids please visit the hearing aids consumables section of our store and place a separate order; let us know if you are not sure about this and need consultation.
To proceed...
a. Pay the service fee via this page
b. Send your hearing aids via registered Royal Mail to our clinic at the following address
c. Share with us the tracking number of the shipment
Our clinic's address:
HearingNow (repair)
417 Lordship Lane
Lordship Lane Surgery
SE22 8JN, London
United Kingdom
More information on repair, service and reprogramming of hearing aids: Hearing aids repair and service
Hearing aid repair
We will:
- Programming and reprogramming of the aids if you provide recent hearing test results (you need to provide this)
- Provide a free telecare session for fine and tuning your hearing aids online within 4 weeks after the date of shipping the aids (only available for Bluetooth-enabled hearing aids and if the user can connect them to his/her mobile phone and the hearing aid app)
Complementary service (separate charges apply):
- Reprogramming of your hearing aids
- Replacing battery for rechargeable hearing aids
- Fitting different length speaker unit
- Domes and other fittings
Please communicate your concerns to info@HearingNow.co.uk or WhatsApp: +44 7 598 857 638
Reviews
Placed the order for the repair, from there the communications were excellent.
Was contacted for hearing test, submitted it, Koorosh came back with advice re upgrading the unit for a higher decibel unit and very reasonable amount of £65.
Upgraded unit came back in no time, works better than ever.
Very efficient and cost effective service.
My aids are 7 years old and still sounding awesome, needed a service as one started sounding low and the other one with a constant noise. They are out of warranty so I got them repaired in here with hearing now. Received them back they sound sharp and cost me a fraction of a new pair. This repair of hearing aids services in London is highly recommended. Thank you Nejad.