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We provide reprogramming services for Signia, Oticon, Phonak, Resound GN, Rexton, Widex and Starkey hearing aids. This is a service for you if:

- Your hearing loss has changed and you need a reprogramming of your hearing aids,

- You inherited hearing aids,

- You bought second-hand hearing aids and need them programmed to your hearing loss.

Reprogramming of hearing aids

Please send us your latest hearing test results to info@HearingNow.co.uk for a free preliminary consultation
Ship your hearing aids to our clinic (instructions below)
The hearing aids will be reprogrammed based on the hearing test provided
You will have 4 weeks of free online consultation and readjustment (if your hearing aids support Bluetooth connectivity)

Aftercare

From the date you receive your hearing aids, you will have two weeks of free online reprogramming through our telecare system. This would give you piece of mind to tune the hearing aids if you are not fully satisfied with the sound of them when you receive them.

Please note

Most of the NHS hearing aids are locked hence you need to refer to the place you received them from for reprogramming and adjustment
Specsavers Advance hearing aids can only programmed by Specsavers Audiology.
The shipping cost of the aids back to you is included in the price (UK only).
The shipping cost of orders to International destinations will be flat £75 in addition to the service fees. We use DHL for International shipments.

To proceed...

a. email your latest hearing test to info@HearingNow.co.uk for a preliminary consultation

b. Send your hearing aids via registered Royal Mail to our clinic at the following address

b. Pay for the service

c. Share with us the tracking number of the shipment

Our clinic's address:

HearingNow

417 Lordship Lane

Lordship Lane Surgery

SE22 8JN, London

United Kingdom

More information on repair, service and reprogramming of hearing aids: Hearing aids repair and service

Reprogramming of hearing aids

Name: Reprogramming of hearing aids
Rating: 5 (10 reviews)

Rating is 5.0 out of five stars based on 10 reviews

From £120.00

VAT Included

We will:

Clean your hearing aids

Program them to your hearing test (you need to provide this)

Provide a range of different dome sizes (one each size) - at cost

Provide a free telecare session for fine and tuning your hearing aids online within 4 weeks after the date of shipping the aids (only available for Bluetooth-enabled hearing aids and if the user is able to connect them to his/her mobile phone and the hearing aid app)

Complementary service (separate charges apply):

Repair your hearing aids

Replacing battery for rechargeable hearing aids

Fitting different length speaker unit

Please communicate your concerns to info@HearingNow.co.uk or WhatsApp: +44 7 598 857 638

Reviews

Rated 5 out of 5 stars.

5.0 | 10 reviews

10 reviews

Happy customer
Rated 5 out of 5 stars.
Great, fast, and patient.
Fast response, great communication. Koorosh was very patient and offered explanation and support when unsure. Wasn't sure what to expect at beginning but was thoroughly impressed. Great service, fast turnaround in just a day. Thank you.
Was this helpful?
HearingNow
Hi, thank you very much for your feedback about our hearing aids reprogramming services. Please let us know if you need any support.
Morgan
Rated 5 out of 5 stars.
Verified
Amazing Service
I’m so grateful for Koorosh - he gave me advice whenever I needed it no matter what I need. Very quick to respond and successfully reprogrammed my second hand hearing aids. I’m relatively new to hearing aids but Koorosh made me feel very comfortable. If you’re considering getting this service honestly don’t wait! You’ll be satisfied and supported 😊 I’m so happy and can’t wait to begin my new life!!
Was this helpful?
HearingNow
Dear Morgan, I am super happy to hear that you enjoy your new hearing aids. Thank you so much for your feedback and please give us a buzz if you need any support. Koorosh
Roger Williams
Rated 5 out of 5 stars.
A quarter of the Boots quotation for reprogramming
I drove from Sussex to reprogram a pair of Phonak hearing aids that I inherited from a friend. Local Boots quoted £1100, did it with HearingNow at a quarter of the cost. I am very happy with the audiologist Nejad, and I saved quite a bit. Well worth the drive. Absolutely amazing service.
Was this helpful?
HearingNow
Yes, we are in the business of helping people hear better and helping them save money. Thank you very much for such a great review. We are delighted to see that you are enjoying our hearing care and hearing aid reprogramming services. Keep safe.
Kambiz
Rated 5 out of 5 stars.
Great service for repair and reprogramming of hearing aids
I travelled from North London to do a reprogramming of the hearing aids that I inherited from my mother. The audiologist Nejad was very patient and informative. My Phonak Paradise hearing aids were services with new receivers as my ears are bigger that my mother's, a fresh hearing test and then they were programmed. They sound excellent and I am so grateful as this all cost me only £95. Highly recommended for anything hearing aids in London.
Was this helpful?
HearingNow
Dear Kambiz, thank you so much for such a lovely review of our hearing aid repair and reprogramming services at our London clinic. Keep safe.
tom
Rated 5 out of 5 stars.
Excellent service
Koorosh did an excellent job in updating the software in my hearing aids, including one pair which I bought second hand. These now work like new! He did a full fitting including Real Ear Measurement fit verification.
Definitely recommended
tom
Was this helpful?
HearingNow
Hi Tom, many thanks for leaving such great feedback and review on our service, repair and reprogramming of hearing aids. Keep safe and please let us know if you need any help.

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Extended Warranty

- 5-year extended UK warranty on all hearing aids (unless stated in the product description.)

- 1-year manufacturer's UK warranty on accessories including Assistive Hearing Devices (AHD), chargers, remote microphones, TV streamers and other associated electronics.

Aftercare

We provide aftercare for all the hearing aids you purchase from HearingNow over their warranty lifetime. The aftercare services of the hearing aids include online (remote care) or in-clinic fine-tuning of the hearing aids, minor fixes and repairs, replacement of the domes and other fittings of the hearing aids, liaison with the manufacturers of your hearing aids to repair or replace them when and if needed.

Please read more about our Warranty and Aftercare policy here.

Product refunds are valid for 30 days from the day the hearing aids have been fitted, or 30 days from the date the hearing aids have been shipped to your address if you chose to fit them by your local audiologist.

The customer is responsible for returning postage costs back to our office in London, UK. We highly recommend using tracked and insured couriers such as UPS and DHL. Please read more about our Return and Refund Policy here.

UK shipments

Free UPS or DHL Express delivery is available for all shipments to the UK.

Delivery times vary depending on your location and address (usually 5-7 working days)
Deliveries are insured and tracked
Our prices are all-inclusive of the UK VAT

International shipments

A flat 75 pounds shipment and handling will be added to the International shipment.

Please note that there might be Import Taxes / Customs duties at your country's local rate when you receive your shipment. HearingNow is not liable for any fees levied by your country - DHL/UPS will contact you to arrange payment of any customs duties and taxes due.
Please contact us if you require more information regarding shipping, duties and taxes.

Consultation

We offer a free pre-purchase consultation to ensure that you buy a pair of hearing aids that work best for you. Please use the below form to send us a copy of your latest hearing test so we can run your test results on hearing aid manufacturers' software and develop a preliminary assessment for you to understand your options. The objective of this consultation is for you to make an informed decision about purchasing your hearing aids.

Fitting

When you receive your hearing aids they are already programmed based on your hearing test results, so they are ready to use. We will call you to make sure that they sound clear and natural and if needed to book an in-clinic or online adjustment session.

Reprogramming

You are covered with free reprogramming and readjustment of your hearing aids in our clinic in London, or online, through remote care over their warranty period. Your hearing aids must be Bluetooth enabled if you wish to receive remote care support.