Our customers think we are doing an awesome job! Check out our page on Trustpilot

We provide reprogramming services for Signia, Oticon, Unitron, Phonak, Resound GN, Rexton, Widex and Starkey hearing aids. This is a service for you if:

- Your hearing loss has changed and you need a reprogramming of your hearing aids,

- You inherited hearing aids and need to program them for your hearing loss,

- You bought second-hand hearing aids and need them programmed to your hearing loss.

Have questions:

Please send us your latest hearing test results using the form on this page, or to info@HearingNow.co.uk for a free preliminary consultation

Aftercare

From the date you receive your hearing aids, you will have 4 weeks of free online support through our telecare system.

Please note

Most of the NHS hearing aids are locked hence you need to refer to the place you received them from for reprogramming and adjustment
Specsavers Advance hearing aids can only programmed by Specsavers Audiology.
The shipping cost of the aids back to you is included in the price (UK only).
The shipping cost of orders to International destinations will be flat £75 in addition to the service fees. We use DHL for International shipments.
If you need a different power or wire length for your hearing aids please visit hearing aids consumables section of our store and place a separate order; let us know if you are not sure about this and need consultation.

To proceed...

a. email your latest hearing test through the form on this page or to info@HearingNow.co.uk for a preliminary consultation

b. Pay the service fee via this page

c. Send your hearing aids via registered Royal Mail to our clinic at the following address

d. Share with us the tracking number of the shipment

Our clinic's address:

HearingNow (reprogramming)

417 Lordship Lane

Lordship Lane Surgery

SE22 8JN, London

United Kingdom

More information on repair, service and reprogramming of hearing aids: Hearing aids repair and service

Reprogramming of hearing aids

Name: Reprogramming of hearing aids
Rating: 5 (14 reviews)

Rating is 5.0 out of five stars based on 14 reviews

From £140.00

VAT Included

We will:

Clean your hearing aids

Program them to your hearing test (you need to provide this)

Provide a range of different dome sizes (one each size) - at cost

Provide a free telecare session for fine and tuning your hearing aids online within 4 weeks after the date of shipping the aids (only available for Bluetooth-enabled hearing aids and if the user is able to connect them to his/her mobile phone and the hearing aid app)

Complementary service (separate charges apply):

Repair your hearing aids

Replacing battery for rechargeable hearing aids

Fitting different length speaker unit

Please communicate your concerns to info@HearingNow.co.uk or WhatsApp: +44 7 598 857 638

Reviews

Rated 5 out of 5 stars.

5.0 | 14 reviews

14 reviews

Mary Watson

Rated 5 out of 5 stars.

Reprogramming of inherited hearing aids

I inherited some Phonak hearing aids from a friend in Germany. Having received them only yesterday I was most impressed that I was able to make an appointment for the following day for the aids to be reprogrammed. In addition to this, I found the audiologist, Mr Koorosh Nejad, extremely attentive and helpful . He explained everything in great detail and made suggestions as to how I may make use of the features on my new aids. I cannot recommend him highly enough.

Was this helpful?

HearingNow

Dear Mary, it was a pleasure to meet you and attend to you personally. I am happy that you like the setting of your hearing aids. All the best, Nejad.

Paul Hatvany

Rated 5 out of 5 stars.

Reprogrammed Hearing Aids

Having lost my Phonak Hearing Aids I contacted Hearing Now to see if they could reprogramme my late wife's Oticon Hearing Aids. I sent Koorosh Nejad my latest Audiogram, together with the aids and they were back, fully re-programmed, within 24 hours. Subsequently I had a remote session using the Oticon App so that the rocker switch changed the volume rather than the programme. The level of service throughout has been way beyond my expectations and I am delighted with the outcome.

Was this helpful?

HearingNow

Dear Paul, nothing feels as great as a happy customer. I’m thrilled that you me Oticon hearing aids sound good and you are happy. Keep well, Koorosh

Interested in this hearing aid?

Use the below form to send us your hearing test results

We will provide a free preliminary review and consultation

You come to our clinic for fitting, or we program and ship your hearing aids

You receive your hearing aids

We tune up your aids remotely when/if needed

Enquiry

Send an Enquiry

Are you interested in this product?

Call 0800-001-6638

Whatsapp: 07 598 857 638

or complete and send us this form.

Please attach your audiogram for a free consultation and suitability assessment.

Hearing aids warranty

- 5-year extended UK warranty on all hearing aids (unless stated otherwise in the product description.)

- 1-year manufacturer's UK warranty on accessories including Assistive Hearing Devices (AHD), chargers, remote microphones, TV streamers and other associated electronics.

Hearing aids aftercare

We provide aftercare for all the hearing aids you purchase from HearingNow over their lifetime. The aftercare services of the hearing aids may include online or in-clinic fine-tuning of the hearing aids, minor fixes and repairs, replacement of the domes and other accessories of the hearing aids, liaison with the manufacturers of your hearing aids to repair or replace them when and if they needed.

In-clinic - Our hearing aid aftercare will be free of charge for the first 6 months from the date of purchase, and then standard clinic fees are applicable for in-clinic visits.
Telecare - Online telecare aftercare will be free of charge for the life of your hearing aids.

Please read more about our Warranty and Aftercare policy here.

Product refunds are valid for 30 days from the day the hearing aids have been fitted, or 30 days from the date the hearing aids have been shipped to your address if you chose to fit them by your local audiologist.

The customer is responsible for returning postage costs back to our office in London, UK. We highly recommend using tracked and insured couriers such as UPS and DHL. Please read more about our Return and Refund Policy here.

UK shipments

Free UPS or DHL Express delivery is available for all shipments to the UK.

Delivery times vary depending on your location and address (usually 5-7 working days)
Deliveries are insured and tracked
Our prices are all-inclusive of the UK VAT

International shipments

A flat 75 pounds shipment and handling will be added to the International shipment.

Please note that there might be Import Taxes / Customs duties at your country's local rate when you receive your shipment. HearingNow is not liable for any fees levied by your country - DHL/UPS will contact you to arrange payment of any customs duties and taxes due.
Please contact us if you require more information regarding shipping, duties and taxes.

Free Consultation

We offer a free pre-purchase consultation to ensure that you buy a pair of hearing aids that work best for you. Please use the above form to send us a copy of your latest hearing test so we can run your test results on hearing aid manufacturers' software and develop a preliminary assessment for you to understand your options. The objective of this consultation is for you to make an informed decision about purchasing your hearing aids.

Fitting

the initial fitting can be done in our clinic at no additional cost. If they are shipped, when you receive your hearing aids they are already programmed based on your hearing test results, so they are ready to use. We will call you to ensure they sound clear and natural and, if needed, book an in-clinic or online adjustment session.