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Benefits of Widex COM-DEX

Allows your Widex hearing aids to up to two Bluetooth devices
Connect your Widex CIC and Widex RIC 10 to your mobile phone
Connect your Widex CIC and Widex RIC 10 to your computer and laptop (needs Sennheiser 800 dongle)

Up to 8 hours of streaming time.

Mobile phone connectivity

Widex COM-DEX is all you need to connect your Widex RIC 10D (Widex RIC with size 10 batteries) to your mobile phone. Then you'll be able to stream through your mobile phone and hold a hands-free conversation.

Laptop and computer connectivity (e.g. for Zoom and Teams meetings)

To connect your Widex CIC or Widex RIC10 to a computer, you will need two accessories:

Widex COM-DEX
Sennheiser BTD 800 Adapter which can be purchased online.

It would then be pairing the Com-DEX to the Bluetooth adapter for streaming, the computer will also use the COM-DEX onboard microphone.

For control of volume and programme change of the Widex CIC and Widex RIC10, you would still require the TONELINK App, without the COM-DEX in use.

See more information about this product on Widex.com

Widex COM-DEX

Name: Widex COM-DEX
Brand: Widex

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From £110.00

VAT Included

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Benefits of Widex COM-DEX

Allows your Widex hearing aids to up to two Bluetooth devices
Connect your Widex CIC and Widex RIC 10 to your mobile phone
Connect your Widex CIC and Widex RIC 10 to your computer and laptop (needs Sennheiser 800 dongle)

Up to 8 hours of streaming time.

Mobile phone connectivity

Widex COM-DEX is all you need to connect your Widex RIC 10D (Widex RIC with size 10 batteries) to your mobile phone. Then you'll be able to stream through your mobile phone and hold a hands-free conversation.

Laptop and computer connectivity (e.g. for Zoom and Teams meetings)

To connect your Widex CIC or Widex RIC10 to a computer, you will need two accessories:

Widex COM-DEX
Sennheiser BTD 800 Adapter which can be purchased online.

It would then be pairing the Com-DEX to the Bluetooth adapter for streaming, the computer will also use the COM-DEX onboard microphone.

For control of volume and programme change of the Widex CIC and Widex RIC10, you would still require the TONELINK App, without the COM-DEX in use.

See more information about this product on Widex.com

Widex COM-DEX

From £110.00

Hearing aids warranty

- 5-year extended UK warranty on all hearing aids (unless stated otherwise in the product description.)

- 1-year manufacturer's UK warranty on accessories including Assistive Hearing Devices (AHD), chargers, remote microphones, TV streamers and other associated electronics.

Hearing aids aftercare

We provide aftercare for all the hearing aids you purchase from HearingNow over their lifetime. The aftercare services of the hearing aids may include online or in-clinic fine-tuning of the hearing aids, minor fixes and repairs, replacement of the domes and other accessories of the hearing aids, liaison with the manufacturers of your hearing aids to repair or replace them when and if they needed.

Our hearing aids aftercare will be free of charge for the first year from the date of your purchase, then standard clinic fees are applicable for in-clinic visits.
Online hearing aids aftercare will be free of charge for the life of your hearing aids.

Please read more about our Warranty and Aftercare policy here.

Product refunds are valid for 30 days from the day the hearing aids have been fitted, or 30 days from the date the hearing aids have been shipped to your address if you chose to fit them by your local audiologist.

The customer is responsible for returning postage costs back to our office in London, UK. We highly recommend using tracked and insured couriers such as UPS and DHL. Please read more about our Return and Refund Policy here.

UK shipments

Free UPS or DHL Express delivery is available for all shipments to the UK.

Delivery times vary depending on your location and address (usually 5-7 working days)
Deliveries are insured and tracked
Our prices are all-inclusive of the UK VAT

International shipments

A flat 75 pounds shipment and handling will be added to the International shipment.

Please note that there might be Import Taxes / Customs duties at your country's local rate when you receive your shipment. HearingNow is not liable for any fees levied by your country - DHL/UPS will contact you to arrange payment of any customs duties and taxes due.
Please contact us if you require more information regarding shipping, duties and taxes.

Consultation

We offer a free pre-purchase consultation to ensure that you buy a pair of hearing aids that work best for you. Please use the below form to send us a copy of your latest hearing test so we can run your test results on hearing aid manufacturers' software and develop a preliminary assessment for you to understand your options. The objective of this consultation is for you to make an informed decision about purchasing your hearing aids.

Fitting

When you receive your hearing aids they are already programmed based on your hearing test results, so they are ready to use. We will call you to make sure that they sound clear and natural and if needed to book an in-clinic or online adjustment session.

Reprogramming

You are covered with free reprogramming and readjustment of your hearing aids in our clinic in London, or online, through remote care over their warranty period. Your hearing aids must be Bluetooth enabled if you wish to receive remote care support.